Allen Children's Care Case Study - An interesting method of upgrading their office equipment.

Allen Children Care is a not for profit agency providing healthcare services to under privileged children. They provide a valuable service to the Bronx community, however with the current economy and further cuts made to the city and state funding, the need to get better control of their own expenses.

Julian Franjola, Executive Director at Allen Children’s Care has successfully maintained the organization for several years. Funding has always been limited, however she has always been able to make the right financial decisions.
Fundraising and its associated baseline and operating expenses were getting out of hand with a major portion being allocated to printing. They had an old copier which was on a long term 60 month lease which did not fit their needs anymore. Several vendors approached her about upgrading the machine, however all of them wanted to put her into another long term lease. Besides, the payments from her previous lease would be rolled over into the new lease. This would be paying interest on interest and the vicious cycle would continue forever.

Ms. Franjola also realized that the service levels of her current vendor kept deteriorating. She immediately understood that the bad service was connected to the pressure to upgrade to a new system by the current vendor. Her sales person explained confidentially that they were under constant pressure to sell new machines in the field, irrespective of whether it met their clients financial or operating objectives.

Towards the end of her copier lease, she met with the Magnum Group based in Manhattan and Yonkers. They had an offering called “HaaS” – Hardware As A Service. After looking into the details, she was quite impressed with several of their unique features

• No more long-term leases. Magnum’s HaaS programs enable you to “lease” copiers and multifunctional systems on a monthly, quarterly or half-yearly commitment.
• Allen Children Care could downgrade or upgrade equipment and service plans, or even cancel the agreement according to the term selected.
• Magnum would have to provide exceptional customer service every singe day. If Allen Child Care was dissatisfied for whatever reason, it could mean lost revenue for Magnum.
• ACC saved 30% of their monthly costs and now has the much needed flexibility.
• Zero credit check – everyone qualifies, even new organizations.

This type of success has driven several organizations to change their method of acquiring back-end services like office equipment and printers.

For more details visit Magnum @ www.usamagnum.com or call them at 800 893 1183 for more information.