Additional Resources

Break-Fix Service and Maintenance

Help! Our budget report won't print and we need it by morning!"

"All our printouts have streaks down the middle!"

"The printer says there's a paper jam but nothing is stuck in there!"

We don't realize how important printers are to our businesses until something goes wrong with them. Printer problems are not only annoying; they can also be costly when they interfere with time-sensitive projects. With one phone call to Magnum Group, a solution to your printer, computer or network problems is only seconds away. We'll work with you immediately and try to diagnose and even solve your problem – sometimes over the phone itself. If a Magnum Group representative needs to visit your place of business, we'll give you an honest estimation of our price and expected time of arrival.

Our Trained Certified Staff at Magnum Group have over 10 years of experience servicing printer and providing supplies including parts and Consumable items to our clients. Our technicians are authorized for warranty repair on most manufacturers including: HP, Xerox, Canon, and Lexmark printers.

In addition, Magnum Group also offers a Managed Print Solution We bring our expertise in this field to manage and improve productivity for your entire printer fleet. Using sophisticated tools, we will analyze your print environment, optimize your current printers and suggest effective ways to reduce toner and maintenance costs.

FREE PRINTER SERVICE (Labor Portion)

As a future Magnum customer your first onsite service call is FREE. Please mention CODE-M010FREE when calling or emailing to schedule the call. This offer is valid in Manhattan Only and is of great value as more than 80% of our calls are resolved without the need for parts.

What if I have more questions? Please email service@usamagnum.com and you would get an immediate reply or call 800.893.1183